Service Agents Based Collaborative Workflow Management Implementation

Workflow management systems in collaborative logistic companies require strong information systems to support in a distributed environment. These IT integration requirements have expanded considerably with the advent of collaborative e-business; utilizing B2B (Business to Business) and P2P (Partner to Partner) e-commerce. This paper deals with adaptation management of collaborative workflow changes in such consortia and proposes architecture for implementation of these changes through the process of component integration and agent based workflow management system where by existing workflow systems adapt to the changes. This paper describes conceptual framework required for prototype implementation resulting in new collaborative workflow adaptation.